Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as your name, email address, and payment information when you create an account or subscribe to our services.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and respond to your comments and questions.

3. Website Monitoring Data

When you add websites to monitor, we collect response times, status codes, and availability data. This data is used solely to provide you with monitoring insights and alerts.

4. Data Storage & Security

Your data is stored securely using industry-standard encryption. We use PostgreSQL databases with encrypted connections. We do not sell or share your personal data with third parties.

5. Cookies

We use essential cookies to maintain your session and remember your preferences (such as language and theme settings). We do not use tracking or advertising cookies.

6. Third-Party Services

We use Paddle for payment processing. When you make a payment, your payment information is handled directly by Paddle according to their privacy policy. We also use Slack and email services for sending alerts.

7. Data Retention

We retain your monitoring data according to your plan (7 days to 1 year). You can request deletion of your account and all associated data at any time by contacting us.

8. Your Rights

You have the right to access, correct, or delete your personal information. You may also export your monitoring data at any time from your dashboard.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: [email protected]